Great article by GYANT co-founder and CEO, Stefan Behrens, on how virtual assistants like GYANT Vaccine, are poised to streamline Covid-19 vaccine information and deployment significantly.
The past year presented a number of unprecedented challenges for hospitals and health systems. The COVID-19 pandemic placed significant strain on providers, causing a demand for care that their systems were simply not built to handle.Electronic Health Reporter: The Year Ahead: Preparing For Widespread COVID-19 Vaccine Deployment
Virtual assistants in particular are poised to streamline vaccine information and deployment significantly. These tools help manage the entire patient journey for vaccination, all while relieving administrative burdens for hospital staff. For example, rather than having to call her doctor’s office only to wait on an hour-plus hold due to a high volume of calls, a 60-year old, high-risk patient can go to her provider’s website and access a 24/7 AI assistant that determines her eligibility and books an appointment for her first dose. This same virtual assistant will also follow up with said patient, helping monitor for side effects and schedule additional doses to ensure she completes her immunization journey safely and efficiently.