GYANT reduces administrative burden and allows you to redeploy resources to where they are truly needed, helping your physicians practice at the top of their licenses.
Help Physicians Practice
at the Top of Their License.
Call centers can easily become overwhelmed during peak hours and times of extraordinary urgency as witnessed during the COVID-19 pandemic. GYANT expands patient care capacity without adding more staff.
Empower Patients to Self-navigate.
Our virtual assistant helps them easily find the most appropriate care and automatically documents every step of the way. GYANT reduces provider time documenting patient encounters or responding to inbound messages, leaving caregivers free to focus on delivering the highest quality of care.
Redeploy Resources to Where
They are Truly Needed.
When patients engage digitally, our clients experience a dramatic reduction in staff time needed in call centers and front offices. Additionally, nearly half of all patient engagements with our virtual assistants occur outside of standard business hours, resulting in a 350% increase over patients reached with a call center alone.
Improve contact center productivity
Automate callback requests, handoff to live chat, and flag cases for follow-up.
"Our initial expectations for utilization and reduction in call volume have been greatly surpassed."– David Fletcher, VP of Telehealth
“GYANT helped to decrease call volume in our contact center. Plus the bot decreases foot traffic and offers the community a complete sense of security.”– Abby Lotz, VP
& Chief Nursing Officer