Partners
We’re fixing healthcare’s capacity problem
Offer Omnichannel Patient Access
See more patients wherever they are, on any device and give them the right care at the right time more efficiently.
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Automate Clinical & Admin Workflows
Reduce clinical work time, frustration, and burnout with a platform that completes admin tasks for you.
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Consolidate & Integrate Technology
Augment your existing EMR with a seamless, integrated tech system.
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Build across the continuum of care
Digital Front Door®
Guide patients toward the care they need while reducing admin tasks and increasing revenue.
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Intake, Triage & Routing
Seamlessly give patients the level of care they need and automate processes to save clinical staff time.
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Hybrid Care
Expand access to medicine and meet patients virtually wherever they are or have their care automatically escalated based on their symptoms.
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Clinical Capacity & Automation
Enable clinical staff to see more patients faster and provide quality, efficient medicine across virtual and physical points of care.
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Patient Engagement
Support and guide patients along their healthcare journey, ensuring satisfaction and making the decision to return an easy one.
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Enterprise Features
Build across the continuum of care
Fabric's platform is an all-in-one, headache-free solution that makes giving and getting care smoother, more efficient, and less taxing on providers and patients.
Digital Front Door®
Cares' first touchpoint
Connect with patients before they visit virtually or in-person and improve the experience for them and providers by automating symptom collection and more.
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Intake, Triage & Routing
Automate to reduce load
Mitigate admin tasks for clinical staff with robust chat and conversational AI features and intelligent routing that gets patients the care they need faster.
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Hybrid Care
See patients wherever they are
Expand access and leverage the ability to seamlessly switch between synchronous and asynchronous modes of care whenever needed.
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Clinical Content & Automation
Leverage deep clinical knowledge
Harness fully customizable, peer reviewed protocols, powered by automation and supported by human expertise.
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Patient Engagement
Go beyond care
Proactively engage with patients to improve outcomes with recovery monitoring, care plans, custom reminders, and the ability to escalate when needed.
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Unify virtual & in-person care across intake, triage, routing, & treatment.
Your clinicians...
Move Faster
With automated symptom collection, documentation, prescriptions, and lab orders.
Work smarter
Thanks to readily available, evidence-based decision support.
Care better
Optimize resource allocation and patient flow.
Your patients...
Start anywhere
Gain digital-first access to care wherever and whenever.
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With simple step-by-step guides across the journey.
Stay connected
Through sleek experiences that keep them happy and coming back.
Case Studies
We're helping create operational efficiency everywhere
How Fabric fit
Luminis Health
“As one of the busiest Emergency Departments in the country, our staff immediately noticed the difference. Nurses are saving time and seeing patients faster, and patients appreciate the streamlined intake process and the digital transparency provided from the very beginning."
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How Fabric saved OSF $2.4 million in one year with conversational AI
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How Fabric leveraged AI to reduce call center volume by 30% for Intermountain Healthcare
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About
A long history in healthcare
Get to know the full story of how Fabric came to be and learn about the team that made it happen.
Learn about us
Backed by leading institutional investors
Newsroom
News
With 2 acquisitions under its belt and $80M from investors, Fabric is building tech to fix healthcare's capacity problem
March 8, 2024
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With 2 acquisitions under its belt and $80M from investors, Fabric is building tech to fix healthcare's capacity problem
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News
Fabric Raises $60M for its AI Platform that Allows Healthcare Providers to Focus on Providing Patient Care by Streamlining Workflows
February 26, 2024
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Fabric Raises $60M for its AI Platform that Allows Healthcare Providers to Focus on Providing Patient Care by Streamlining Workflows
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News
Fabric Raises US$60Mn in Series A Led by General Catalyst
February 25, 2024
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Fabric Raises US$60Mn in Series A Led by General Catalyst
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Press Release
Fabric Named to AVIA Marketplace’s 2024 Top Digital Front Door Companies
February 22, 2024
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Fabric Named to AVIA Marketplace’s 2024 Top Digital Front Door Companies
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News
Health Care AI Startup Raises $60 Million From General Catalyst, Thrive, GV
February 21, 2024
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Health Care AI Startup Raises $60 Million From General Catalyst, Thrive, GV
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Press Release
Fabric Secures $60M Series A to Streamline Care Experiences, Consolidating Fragmented Health Technology
February 21, 2024
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Fabric Secures $60M Series A to Streamline Care Experiences, Consolidating Fragmented Health Technology
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News
Fabric Secures $60M Series A to Consolidate Fragmented Health Technology
February 21, 2024
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Fabric Secures $60M Series A to Consolidate Fragmented Health Technology
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News
Health Care AI Startup Raises $60 Million From General Catalyst, Thrive, GV
February 21, 2024
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Health Care AI Startup Raises $60 Million From General Catalyst, Thrive, GV
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News
Fabric Raises $60M to Automate Healthcare with AI-powered Care Enablement System
February 21, 2024
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Fabric Raises $60M to Automate Healthcare with AI-powered Care Enablement System
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News
Our Investment in Fabric
February 21, 2024
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Our Investment in Fabric
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Press Release
Fabric Acquires Conversational AI Startup to Streamline the Patient-to-Clinician Journey
January 31, 2024
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Fabric Acquires Conversational AI Startup to Streamline the Patient-to-Clinician Journey
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News
Health care operations enabler Fabric pays cash for AI helper GYANT
January 31, 2024
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Health care operations enabler Fabric pays cash for AI helper GYANT
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News
Fabric Acquires Conversational AI Care Assistant GYANT
January 31, 2024
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Fabric Acquires Conversational AI Care Assistant GYANT
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Press Release
RockPoint Rapid Care and health tech innovator bring quality, high-speed care to Chattanooga
September 19, 2023
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RockPoint Rapid Care and health tech innovator bring quality, high-speed care to Chattanooga
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Press Release
Florence Named One of 20 Rising Stars as Part of Forbes' Cloud 100 List
August 8, 2023
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Florence Named One of 20 Rising Stars as Part of Forbes' Cloud 100 List
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Press Release
Fabric Acquires Zipnosis to Solve Clinical Capacity Constraints and Create Omnichannel Transformation Across Telehealth and Hybrid Care
May 24, 2023
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Fabric Acquires Zipnosis to Solve Clinical Capacity Constraints and Create Omnichannel Transformation Across Telehealth and Hybrid Care
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News
Exclusive: Fabric (FKA Florence) acquires Zipnosis from Bright Health
May 24, 2023
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Exclusive: Fabric (FKA Florence) acquires Zipnosis from Bright Health
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News
Bright Health sells Zipnosis telehealth platform
May 24, 2023
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Bright Health sells Zipnosis telehealth platform
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News
Startup Fabric (FKA Florence) acquires Zipnosis from Bright Health to build out telehealth services
May 24, 2023
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Startup Fabric (FKA Florence) acquires Zipnosis from Bright Health to build out telehealth services
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News
Fabric (FKA Florence) acquires telehealth platform Zipnosis from Bright Health
May 24, 2023
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Fabric (FKA Florence) acquires telehealth platform Zipnosis from Bright Health
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News
M&A: Fabric (FKA Florence) Acquires Virtual Care Solution Zipnosis
May 24, 2023
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M&A: Fabric (FKA Florence) Acquires Virtual Care Solution Zipnosis
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News
Bright sells virtual care platform Zipnosis
May 24, 2023
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Bright sells virtual care platform Zipnosis
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Press Release
Florence Launches Modern Healthcare Experience With $20M Seed Round Led by Thrive Capital, GV, and Salesforce Ventures
March 30, 2023
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Florence Launches Modern Healthcare Experience With $20M Seed Round Led by Thrive Capital, GV, and Salesforce Ventures
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Press Release
GYANT (acq. by Fabric) Launches Digital Front Door® Virtual Assistant with Marshfield Clinic Health System
March 16, 2023
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GYANT (acq. by Fabric) Launches Digital Front Door® Virtual Assistant with Marshfield Clinic Health System
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News
2023 Best Tech Startups in Minneapolis
January 1, 2023
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2023 Best Tech Startups in Minneapolis
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Press Release
Four Preeminent Health Systems Select GYANT. (acq. by Fabric) Vaccine Digital Health Solution to Facilitate COVID-19 Vaccine Rollout
December 20, 2022
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Four Preeminent Health Systems Select GYANT. (acq. by Fabric) Vaccine Digital Health Solution to Facilitate COVID-19 Vaccine Rollout
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Press Release
GYANT. (acq. by Fabric) Named to AVIA Connect’s Top Virtual Visit Companies
November 18, 2022
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GYANT. (acq. by Fabric) Named to AVIA Connect’s Top Virtual Visit Companies
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Press Release
GYANT. (acq. by Fabric) Launches Digital Front Door® Virtual Assistant for VHC Health
October 25, 2022
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GYANT. (acq. by Fabric) Launches Digital Front Door® Virtual Assistant for VHC Health
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Press Release
GYANT (acq. by Fabric) launches with Walmart Health Virtual Care to automate intake and streamline virtual visits for members nationwide
June 28, 2022
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GYANT (acq. by Fabric) launches with Walmart Health Virtual Care to automate intake and streamline virtual visits for members nationwide
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Press Release
GYANT (acq. by Fabric) Launches Asynchronous Care Platform with Intermountain Healthcare to Handle Urgent Care Cases Virtually
June 22, 2022
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GYANT (acq. by Fabric) Launches Asynchronous Care Platform with Intermountain Healthcare to Handle Urgent Care Cases Virtually
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Press Release
GYANT (acq. by Fabric) Named to the 2021 CB Insights Digital Health 150
December 8, 2021
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GYANT (acq. by Fabric) Named to the 2021 CB Insights Digital Health 150
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News
Zipnosis (acq. by Fabric) signs digital health equity pledge
November 8, 2021
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Zipnosis (acq. by Fabric) signs digital health equity pledge
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News
The robot will see you now: Health-care chatbots boom but still can’t replace doctors
June 26, 2021
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The robot will see you now: Health-care chatbots boom but still can’t replace doctors
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News
What other industries can learn from innovation in healthcare during Covid
May 6, 2021
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What other industries can learn from innovation in healthcare during Covid
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News
How Healthcare Revolutionaries Think: 10 Questions with Jon Pearce
April 15, 2021
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How Healthcare Revolutionaries Think: 10 Questions with Jon Pearce
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News
Zipnosis Named Hottest Digital Health Startup From Flyover Country, 2021
February 9, 2021
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Zipnosis Named Hottest Digital Health Startup From Flyover Country, 2021
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News
'Sleeping giant' of telehealth awoke in 2020, and here's who rose to the challenge
January 7, 2021
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'Sleeping giant' of telehealth awoke in 2020, and here's who rose to the challenge
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News
20 COVID-19 Predictions and Trends for 2021 – Executive Roundup
January 5, 2021
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20 COVID-19 Predictions and Trends for 2021 – Executive Roundup
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News
The Year Ahead: Preparing For Widespread COVID-19 Vaccine Deployment
January 5, 2021
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The Year Ahead: Preparing For Widespread COVID-19 Vaccine Deployment
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Press Release
GYANT (acq. by Fabric) Named Top Performing Patient Engagement Technology by KLAS Research
January 4, 2021
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GYANT (acq. by Fabric) Named Top Performing Patient Engagement Technology by KLAS Research
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Press Release
GYANT (acq. by Fabric) Enhances Digital Patient Experience at Edward-Elmhurst Health
November 17, 2020
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GYANT (acq. by Fabric) Enhances Digital Patient Experience at Edward-Elmhurst Health
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News
Driving Efficiency in Virtual Care
October 20, 2020
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Driving Efficiency in Virtual Care
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News
How To Pivot Your Business (And Thrive) During The Pandemic
October 8, 2020
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How To Pivot Your Business (And Thrive) During The Pandemic
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News
Top 5 Uses for a Direct-to-Consumer Telehealth Platform
October 2, 2020
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Top 5 Uses for a Direct-to-Consumer Telehealth Platform
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Press Release
GYANT (acq. by Fabric) Recognized by UCSF Health Hub for COVID-19 Pandemic Response
August 31, 2020
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GYANT (acq. by Fabric) Recognized by UCSF Health Hub for COVID-19 Pandemic Response
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Press Release
GYANT (acq. by Fabric) Named to the 2020 CB Insights Digital Health 150
August 13, 2020
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GYANT (acq. by Fabric) Named to the 2020 CB Insights Digital Health 150
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Press Release
GYANT's (acq. by Fabric) COVID-19 Screener and Emergency Response Assistant Demonstrates Measurable Impact for 250K Patients Across 16 Health Systems and Payers
June 23, 2020
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GYANT's (acq. by Fabric) COVID-19 Screener and Emergency Response Assistant Demonstrates Measurable Impact for 250K Patients Across 16 Health Systems and Payers
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News
Upfront and Zipnosis (acq. by Fabric) Partner in Re-engaging Patients
June 22, 2020
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Upfront and Zipnosis (acq. by Fabric) Partner in Re-engaging Patients
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Press Release
Zipnosis (acq. by Fabric) announces employer COVID-19 testing solution
June 15, 2020
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Zipnosis (acq. by Fabric) announces employer COVID-19 testing solution
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Press Release
COVID-19 Virtual Assistant Available Free to All on Florida Blue Websites
April 29, 2020
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COVID-19 Virtual Assistant Available Free to All on Florida Blue Websites
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News
The Doctor Will Zoom You Now
April 26, 2020
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The Doctor Will Zoom You Now
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Press Release
GYANT (acq. by Fabric) Offers CARES Act Support for Customers
April 23, 2020
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GYANT (acq. by Fabric) Offers CARES Act Support for Customers
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News
Telemedicine Boom Triggered by COVID-19 Will Drastically Alter the Future of Health Care
April 22, 2020
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Telemedicine Boom Triggered by COVID-19 Will Drastically Alter the Future of Health Care
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Press Release
Blue Shield of California Offers Digital Hospital-Triage Tool to Network Health Systems to Help Handle Anticipated Surge of COVID-19 Patients
April 22, 2020
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Blue Shield of California Offers Digital Hospital-Triage Tool to Network Health Systems to Help Handle Anticipated Surge of COVID-19 Patients
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News
Health Tech to the Rescue: Combatting COVID-19 with Virtual Care and Predictive Analytics
April 21, 2020
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Health Tech to the Rescue: Combatting COVID-19 with Virtual Care and Predictive Analytics
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Press Release
Intermountain Healthcare Partners with GYANT (acq. by Fabric) to Co-Develop COVID-19 Screener and Emergency Response Solution
April 13, 2020
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Intermountain Healthcare Partners with GYANT (acq. by Fabric) to Co-Develop COVID-19 Screener and Emergency Response Solution
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News
What America can learn from China’s use of robots and telemedicine to combat the coronavirus
March 18, 2020
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What America can learn from China’s use of robots and telemedicine to combat the coronavirus
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News
The Cybersecurity 202: Trump's decision to loosen rules for digital doctors visits raises hacking concerns
March 18, 2020
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The Cybersecurity 202: Trump's decision to loosen rules for digital doctors visits raises hacking concerns
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News
The Technology 202: Coronavirus crisis tests Silicon Valley's relationship with Washington
March 18, 2020
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The Technology 202: Coronavirus crisis tests Silicon Valley's relationship with Washington
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Press Release
GYANT (acq. by Fabric) Introduces COVID-19 Emergency Response Assistant, in use by OSF
March 17, 2020
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GYANT (acq. by Fabric) Introduces COVID-19 Emergency Response Assistant, in use by OSF
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News
How Algorithmic Empathy Will Improve Health Care
February 13, 2020
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How Algorithmic Empathy Will Improve Health Care
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News
Zipnosis (acq. by Fabric) Offers an Intuitive and Accessible Patient Experience
January 9, 2020
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Zipnosis (acq. by Fabric) Offers an Intuitive and Accessible Patient Experience
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Press Release
GYANT (acq. by Fabric) selected to the inaugural Mayo Clinic and Arizona State University MedTech Accelerator
November 11, 2019
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GYANT (acq. by Fabric) selected to the inaugural Mayo Clinic and Arizona State University MedTech Accelerator
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News
The Importance of the Digital Front Door® in Healthcare
October 16, 2019
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The Importance of the Digital Front Door® in Healthcare
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News
How asynchronous telemedicine saved SSM Health 18 minutes per visit
September 9, 2019
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How asynchronous telemedicine saved SSM Health 18 minutes per visit
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News
Report on Global Telehealth Virtual Visiting Market
August 25, 2019
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Report on Global Telehealth Virtual Visiting Market
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News
How SSM Health creates low-cost, operationally efficiency virtual care
August 6, 2019
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How SSM Health creates low-cost, operationally efficiency virtual care
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News
Zipnosis closes on another $3 million to improve platform, expand
April 8, 2019
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Zipnosis closes on another $3 million to improve platform, expand
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News
Congressman Erik Paulsen visits Zipnosis to Discuss Latest Telemedicine Issues
March 19, 2019
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Congressman Erik Paulsen visits Zipnosis to Discuss Latest Telemedicine Issues
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News
This startup leverages AI and providers to focus on primary care
October 31, 2018
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This startup leverages AI and providers to focus on primary care
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News
Healthcare digital transformation maps the new patient journey
August 7, 2018
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Healthcare digital transformation maps the new patient journey
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News
Zipnosis (acq. by Fabric) adds medication history services to telehealth platform
June 27, 2018
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Zipnosis (acq. by Fabric) adds medication history services to telehealth platform
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News
In-Depth: Four major telemedicine trends of 2018
June 1, 2018
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In-Depth: Four major telemedicine trends of 2018
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News
Zipnosis (acq. by Fabric) quietly raises $3M for provider telemedicine tools
June 1, 2018
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Zipnosis (acq. by Fabric) quietly raises $3M for provider telemedicine tools
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News
Report: One-third of telehealth patients received in-person care at the facility
May 6, 2018
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Report: One-third of telehealth patients received in-person care at the facility
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News
Zipnosis (acq. by Fabric) adds post-surgical care services to telehealth platform
May 6, 2018
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Zipnosis (acq. by Fabric) adds post-surgical care services to telehealth platform
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News
Paulsen Talks Innovation in Health Care w/ Minnesota's Zipnosis, Inc.
April 27, 2018
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Paulsen Talks Innovation in Health Care w/ Minnesota's Zipnosis, Inc.
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Press Release
New Research Demonstrates Virtual Care’s Impact on Patient Acquisition, Return on Investment
April 17, 2018
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New Research Demonstrates Virtual Care’s Impact on Patient Acquisition, Return on Investment
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News
Zipnosis (acq. by Fabric) Unveils Surgical Care to Save Time with Post-Operative Visits
April 11, 2018
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Zipnosis (acq. by Fabric) Unveils Surgical Care to Save Time with Post-Operative Visits
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Press Release
Allina Health Partners to Expand Online Care Offering
March 28, 2018
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Allina Health Partners to Expand Online Care Offering
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News
Q&A: Zipnosis (acq. by Fabric) CEO Jon Pearce on why telemedicine is dead
March 27, 2018
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Q&A: Zipnosis (acq. by Fabric) CEO Jon Pearce on why telemedicine is dead
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News
Zipnosis Achieves HITRUST CSF® Certification Demonstrating Effective Security Controls for Patient Data Protection
February 26, 2018
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Zipnosis Achieves HITRUST CSF® Certification Demonstrating Effective Security Controls for Patient Data Protection
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News
Zipnosis moves telemedicine away from video, toward providers
February 26, 2018
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Zipnosis moves telemedicine away from video, toward providers
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Press Release
Zipnosis (acq. by Fabric) Launches Patient Outreach to Drive Patient Acquisition
February 23, 2018
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Zipnosis (acq. by Fabric) Launches Patient Outreach to Drive Patient Acquisition
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Press Release
Zipnosis (acq. by Fabric) Appoints Dr. Lisa Ide as New Chief Medical Officer
February 13, 2018
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Zipnosis (acq. by Fabric) Appoints Dr. Lisa Ide as New Chief Medical Officer
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News
Mission Health’s virtual care and EHR integrated workflow
January 15, 2018
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Mission Health’s virtual care and EHR integrated workflow
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News
With consumerism in mind, Methodist Family Health debuts new telehealth service
January 11, 2018
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With consumerism in mind, Methodist Family Health debuts new telehealth service
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News
The Virtual Care Reimbursement Conundrum
December 1, 2017
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The Virtual Care Reimbursement Conundrum
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